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If your complaint concerns an unsolicited renewal and transfer request
If you are concerned about an unsolicited transfer or renewal offer, you should contact your registrar. Many companies that are not accredited by ICANN offer domain registration services as resellers for accredited registrars. Please note that ICANN does not accredit resellers or hosting companies. See http://www.icann.org/registrar-reports/accredited-list.html for a complete list of ICANN-accredited registrars.
You may wish to take this matter up with your existing registrar. If you do not know who your registrar is, you can use the tool found at http://www.internic.net/whois.html to find that information by performing a Whois search for your domain name.
For additional information about the Inter-Registrar Transfer Policy or to contact ICANN with a Transfer Policy question, see http://www.icann.org//transfers/dnholder-faq-03nov04.htm.